Privacy Policy JadiKing

1. Introduction

Welcome to the Privacy Policy page JadiKing. We understand that privacy is more than a legal requirement — it is the foundation of the trust you place in us every time you use this platform.

This document explains in detail how JadiKing collects, processes, stores, and protects your personal information. It also outlines your rights as a registered player regarding the personal data we hold.

This Privacy Policy applies to all users of the JadiKing website at jadiking.pro, the JadiKing mobile app, and all related services offered under the JadiKing brand. By using our platform, you agree to the terms outlined in this document.

2. Personal Data We Collect

JadiKing only collects information that is genuinely necessary to provide you with a safe, fair, and seamless service. The following are the categories of data we collect:

We never collect sensitive information such as biometric data, medical records, or political affiliations. All information is collected either directly from you during registration, through your use of the platform, or from trusted third-party sources such as identity verification service providers.

3. How We Use Your Data

The information we collect is used solely for the following purposes, and nothing beyond that:

• Account management: Creating, verifying, and securely maintaining your player account.
• Transaction processing: Processing deposits, withdrawals, and all other financial activities accurately and promptly.
• Identity verification (KYC): Verifying that you meet the age and identity requirements before you can access the full jadiking service.
• Fraud prevention: Detecting and blocking suspicious activity that could compromise the security of your account or our platform.
• Service communications: Sending important notifications related to your account, transactions, and security updates.
• Platform improvement: Analysing usage patterns in aggregate (not individually) to enhance the gaming experience.
• Legal compliance: Meeting the reporting and compliance requirements set by the relevant authorities.

If you have given your consent, we will also use your email address to notify you of the latest promotions and bonuses from jadiking. You may withdraw this consent at any time by contacting our customer support.

4. Sharing Information with Third Parties

JadiKing does not sell, rent, or disclose your personal information to third parties for their own marketing purposes. However, there are certain situations where we may need to share your data with the following parties:

• Payment service providers: Banks and digital wallet providers that process your transactions. They receive only the information necessary to complete the relevant transaction.
• Identity verification service providers: KYC companies that assist us in verifying players' identities and ages in accordance with legal requirements.
• Legal authorities: Government agencies or regulatory bodies with lawful authority to request specific information. We will comply with valid court orders.
• Technical business partners: Cloud and security infrastructure providers that help us operate the platform. They are bound by strict confidentiality agreements.

5. Cookie Policy

Cookies are small text files stored on your device when you visit the JadiKing website. We use cookies for several different purposes:

• Essential cookies: Required for core website functions such as login, session security, and navigation. These cookies cannot be disabled.
• Performance cookies: Helping us understand how players use the platform so we can improve the overall experience. Data is collected anonymously.
• Preference cookies: Saving your preferences such as language and display mode so you don't have to reset them every time.

You can manage or delete cookies through your web browser settings at any time. Please note that disabling certain cookies may affect some features on the JadiKing platform. We do not use third-party tracking cookies that monitor your activity outside our platform.

6. Data Security Measures

Protecting your data is a responsibility we take seriously. jadiking implements multiple layers of technical and organisational security to prevent unauthorised access, data loss, or damage:

• Encryption SSL/TLS 256-bit for all data transmitted between your device and our servers.
• Passwords are stored using advanced hashing techniques — even we cannot read your password.
• Two-factor authentication (2FA) is available for all player accounts to add an extra layer of security.
• 24/7 continuous security monitoring by automated threat detection systems and our dedicated security team.
• Regular security audits by independent third parties to identify and address any system vulnerabilities.
• Access to player data within our internal systems is restricted solely to staff who require it to perform their duties.

While we take every reasonable step to protect your data, no online system can be guaranteed 100% secure. In the event of any data breach that may affect you, we will notify the relevant authorities and contact you as soon as possible.

7. Your Rights Regarding Personal Data

As a registered jadiking player, you have the following rights regarding your personal data under Malaysia's Personal Data Protection Act (PDPA):

• Right to access: You may request a copy of the personal data we hold about you at any time.
• Right to rectification: If any information we hold about you is inaccurate or outdated, you have the right to request an immediate correction.
• Right to erasure: In certain circumstances, you may request the deletion of your personal data, subject to legal requirements that may obligate us to retain it for a specified period.
• Right to object: You may object to the processing of your data for direct marketing purposes at any time.
• Right to data portability: You may request that we provide your data in a machine-readable format for transfer to another service provider.

To exercise any of the above rights, please contact the jadiking customer support team via live chat. We will process your request within 14 working days. In more complex cases, this period may be extended to up to 30 days, with prior notice to you.

8. Child Protection

JadiKing is an adults-only gaming platform. We do not knowingly collect personal information from individuals under the age of 18. Our age verification (KYC) process is specifically designed to ensure that only adult players can access our full services.

If we discover that we have inadvertently collected information from a minor, we will take immediate steps to delete that information and close the account in question. Parents or guardians who find that their child has registered on our platform are encouraged to contact customer support immediately.

9. Changes to This Privacy Policy

JadiKing reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any changes made will be published on this page with a new update date.

For material changes that significantly affect your privacy rights, we will endeavour to provide advance notice via email or an in-platform notification. However, it remains your responsibility to review this page periodically.

Continued use of the jadiking platform following any changes to this Privacy Policy will be considered your acceptance of the updated terms. If you disagree, you may choose to close your account by contacting our support team. For any further enquiries, visit the FAQ us.